We welcome questions, comments, and requests regarding this Privacy Policy. We have a dedicated personal information protection team and a data protection officer. If you have any questions, complaints, or suggestions regarding this Privacy Policy or personal information protection matters, you can contact the designated data protection officer (personal information protection officer) at website.apac@ninebot.com. 

If you wish to file a complaint about how we handle your personal information, please contact us first at website.apac@ninebot.com, and we will strive to address your request as soon as possible.